Merchant of Record Disclosure

Last updated: 23 May 2026

Who sells what

When you buy a paid plan on uetr.ai there are two contracts:

Service contract — between you and Sempre Relevante - Unipessoal Lda, trading as uetr.ai. We are responsible for delivering the information service. Governed by our Terms.
Payment transaction — processed through Stripe acting as merchant of record where Stripe Managed Payments applies. Stripe's role in the payment transaction is governed by Stripe's End User Terms.

What Stripe handles

Calculation, collection, filing and remittance of applicable VAT, GST and sales tax in supported jurisdictions.
Issuing tax-compliant invoices and receipts for the payment.
Fraud screening and PCI-DSS scope for card data.
Chargeback handling and dispute resolution for the transaction.
Acting as an independent data controller for billing and fraud-prevention data.

What uetr.ai handles

Delivering the information service and email alerts you subscribed to.
Our 30-day money-back guarantee (in addition to any statutory rights).
GDPR controller duties for service data (UETR lookups, alerts, account, support).
Customer service for the service itself — write to support@uetr.ai.

What you will see

Card statement / receipt: may identify Stripe, Link, or uetr.ai depending on payment method and issuing bank.
Invoice / receipt: issued by Stripe on our behalf, sent to the email used at checkout.
Refunds: requested through uetr.ai support; executed by Stripe through the original payment method.

Need help?

Service or billing questions: support@uetr.ai. For payment-mechanical issues (chargebacks, card declines) you can also contact Stripe directly via the link on the receipt they send.